Effective Date: January 1, 2026
Welcome to Carz N Cabs (“Company”, “we”, “our”, or “us”). These Terms & Conditions govern your use of CarzNCabs.com and all transportation services offered by us. By accessing our website or booking any of our services, you agree to comply with these Terms & Conditions.
1. Acceptance of Terms
By using our website or booking a vehicle through Carz N Cabs, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree, please refrain from using our services.
2. Our Services
Carz N Cabs provides professional transportation services including:
- Corporate Cab Services
- Airport Transfers
- Local Cab Rentals
- Outstation Taxi Services
- Chauffeur Services
- Employee Transportation
- Tempo Traveller Rentals
- Wedding Car Rentals
- Luxury Car Rentals
- Group Transportation Services
All services are subject to vehicle availability.
3. Booking Policy
- Customers must provide accurate booking details.
- Booking confirmation is subject to vehicle availability.
- Prices may vary depending on distance, duration, route, waiting time, tolls, parking charges, and applicable taxes.
- Carz N Cabs reserves the right to refuse or cancel bookings in exceptional circumstances.
4. Payment Terms
- Payment may be made online, via bank transfer, UPI, credit/debit card, or cash where applicable.
- Full or partial advance payment may be required for certain bookings.
- Corporate clients may be eligible for monthly billing subject to prior agreement.
- GST and other applicable taxes will be charged as per Indian law.
5. Cancellation Policy
- Cancellation requests should be made before the scheduled pickup time.
- Cancellation charges may apply depending on the timing of the cancellation and the type of booking.
- Refunds, if applicable, will be processed according to our Refund Policy.
6. Customer Responsibilities
- Customers agree to:
- Provide accurate pickup and drop-off details.
- Be present at the scheduled pickup location on time.
- Maintain proper behaviour during the journey.
- Avoid damaging the vehicle.
- Follow all applicable laws during the trip.
- Customers will be responsible for any damage caused due to negligence or misconduct.
7. Driver Responsibilities
Our chauffeurs are committed to:
- Arriving on time whenever reasonably possible.
- Driving safely and responsibly.
- Maintaining professional conduct.
- Assisting passengers where appropriate.
- Drivers reserve the right to refuse service to passengers displaying abusive, violent, illegal, or unsafe behaviour.
8. Vehicle Availability
While we strive to provide the requested vehicle model, Carz N Cabs reserves the right to replace it with an equivalent or upgraded vehicle in case of operational requirements or unforeseen circumstances.
9. Delays & Force Majeure
Carz N Cabs shall not be held liable for delays caused by:
- Traffic congestion
- Road closures
- Weather conditions
- Natural disasters
- Government restrictions
- Vehicle breakdowns
- Public strikes
- Events beyond our reasonable control
10. Passenger Safety
- The safety of our passengers is our highest priority.
- Passengers are requested to:
- Wear seat belts at all times.
- Follow driver instructions.
- Avoid distracting the driver.
- Ensure children are supervised throughout the journey.
11. Smoking, Alcohol & Illegal Activities
- Smoking, consumption of illegal substances, or engaging in unlawful activities inside our vehicles is strictly prohibited.
- Carz N Cabs reserves the right to terminate the trip immediately without refund if such activities occur.
12. Luggage Policy
- Passengers are responsible for their personal belongings.
- While our drivers exercise reasonable care, Carz N Cabs shall not be liable for:
- Lost luggage
- Forgotten belongings
- Damaged personal items
- Please check the vehicle before leaving.
13. Corporate Accounts
- Businesses using our corporate transportation services agree to:
- Provide accurate employee travel details.
- Make payments according to agreed billing terms.
- Inform us promptly of any schedule changes or cancellations.
14. Intellectual Property
- All content available on CarzNCabs.com, including text, graphics, logos, images, icons, and website design, is the exclusive property of Carz N Cabs and is protected under applicable intellectual property laws.
- Unauthorized copying, reproduction, or distribution is prohibited.
15. Privacy
- Your use of our services is also governed by our Privacy Policy.
- By using our website, you consent to the collection and use of your information as described in our Privacy Policy.
16. Limitation of Liability
To the maximum extent permitted by law, Carz N Cabs shall not be liable for:
- Indirect or consequential damages
- Business interruption
- Missed appointments or flights due to unforeseen circumstances
- Loss of profits
- Personal belongings left inside vehicles
- Our liability shall be limited to the amount paid for the specific booking where applicable.
17. Website Usage
Users agree not to:
- Attempt unauthorized access to our systems.
- Use the website for fraudulent purposes.
- Upload malicious software.
- Interfere with website functionality.
- Violation may result in termination of access.
18. Third-Party Links
- Our website may contain links to third-party websites.
- Carz N Cabs is not responsible for the content, privacy practices, or services offered by third-party websites.
19. Changes to Terms & Conditions
- Carz N Cabs reserves the right to modify these Terms & Conditions at any time without prior notice.
- Updated versions will be published on this page with a revised effective date.
20. Governing Law
- These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
- Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Mumbai, Maharashtra.
21. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us:
Carz N Cabs
📍 Mumbai, Maharashtra, India
📞 Phone: +91 7718886000
🌐 Website: https://carzncabs.com
